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What You’ll Achievenbmedia2025-05-15T13:18:36-04:00

Data Visibility – Automation – Growth

Where insights and impact, result in data visibility, automation, and growth.

We build lasting value for our customers by focusing on making an impact on their business operations.

From day one, the E&M team brought not just technical expertise, but a true commitment to understanding our business. They listened, engaged deeply with our challenges, and delivered solutions that are making a real impact across our operations.

Charles King, CEO, Vessel Blenders

Case Study

Vessel Blenders

From the Fragility of Excel Sheets To a Stable Operational foundation with Microsoft PowerApps.

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Case Study

Number Garage 1

Building Meaningful Performance Metrics with PowerBI.

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Now, every morning, the insights I need are right in front of me—no extra work required. I’m extremely detail-oriented, and they nailed every single requirement in our business intelligence reporting.

Tristin Wurzbach, CEO, Number1Garage

Alejandro-Espinosa

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Vessel Blenders

Background

Vessel Blenders is a company operating in the oil and gas industry focused on blending fuel products and coordinating terminal operations at US ports. Given the complexity of their operations, precise data and coordinating port operations are critical to Vessel Blenders meeting their ambitious quality and growth goals.

The Challenge

The industry requires precise data collection and strong operational efficiency. Their process relied heavily on Excel spreadsheets filled with fragile macros to manage vital workflows—especially tasks related to superintendents and job tracking. While functional on the surface, this solution was fragile, lacked reliability, data integrity, and scalability.

The Problem

The Excel-based system created several pain points:

Frequent data integrity issues, like wrong data formats, incomplete data
Weekly manual data corrections and formula fixes
Constant inaccurate data collection created manual data cleansing effort

Vessel Blenders attempted to solve these problems by hiring a third party to build a custom UI. While the solution partially worked, it lacked reliability, scalability, and data integrity for the composable architecture they needed.

The Solution

That’s when Vessel Blenders turned to E&M Analytics Pro.

E&M proposed migrating the operational entire process to Microsoft Power Apps, a flexible and customizable platform tailored to business needs.

E&M:

Gathered key business requirements to design Microsoft Power Apps.
Rebuilt the key functionalities of the Excel system in Power Apps.
Integrated it directly with Vessel Blenders’ database to ensure data integrity and reduce errors.
Designed the app in modular form allowing for flexibility and future enhancements, starting with the most critical feature: job creation and assignment, which streamlined the intake of client nominations.
Extended the application to support both administrative workflows and field operations, ensuring that different teams could work seamlessly.
Designed for mobile/laptop compatibility, low-connectivity environments, and easy printing and backups.
Documented backend functionalities and design.
Focused on user training and UI simplicity to ensure adoption, especially for a workforce with limited technology literacy.
Designed comprehensive user training utilizing videos and quick reference guides for non-technical workforce.

The Outcome

In just three months, E&M delivered a fully functional, reliable, and scalable custom solution—with significantly lower investment.

With the new Power Apps solution:

Vessel Blenders gained full control over data entry and integrity.
Operational processes—from job creation to terminal coordination—became streamlined and reliable.

What Our Client Says About Us

For years, our vision was to become a technology-driven company—where innovation added real value to our customers. We partnered with numerous IT firms along the way, but unfortunately, most of those efforts led to little progress.

That changed when we began working with E&M.

From day one, the E&M team brought not just technical expertise, but a true commitment to understanding our business. They listened, engaged deeply with our challenges, and delivered solutions that are making a real impact across our operations.

E&M has not only solved our problems—they’ve become a critical part of our journey. They exceeded expectations by delivering a solution that meets every requirement: cost, quality, and schedule. Most importantly, they did so with integrity and a genuine desire to help us succeed.

Charles King, CEO, Vessel Blenders

The system was future-proof: easy to update and customize as dynamic business needs evolve. They saved significantly in both time and cost while gaining a system employees actually used and appreciated.

What’s Next

Vessel Blenders expanded the partnership with E&M and:

Added a new revenue stream: Loss Control services.
Commissioned E&M to build a new capability for Loss Control operations.
Hired E&M as their dedicated IT partner, overseeing technology, database management, and future development needs.

Today, Vessel Blenders is not only operating more efficiently but also expanding into new markets with the support of E&M Analytics Pro by their side.

Number 1 Garage

Background

Number 1 Garage is a fast-growing home services company with a strong operational structure built around a powerful CRM system in the home services industry, ServiceTitan. Their CRM handled job scheduling, invoicing, and payments efficiently—but they faced a major roadblock when it came to centralized reporting and performance analytics.

The Challenge

Despite their CRM’s strong operational rigor and technology investment in ServiceTitan, Number 1 Garage struggled with:

Limited and inflexible reporting capabilities for performance metrics.
Centralized dashboards to track business health.
A manual and error-prone technician performance scorecard system.

Additionally, they wanted to ensure their data was securely backed up outside of the ServiceTitan for business continuity and flexibility if they decided to expand and change technology tools.

The Problem

Their existing suite of reports from ServiceTitan couldn’t offer an integrated and customizable view into performance metrics:

Historical performance tracking per technician across all products lined with assigned goals by Number 1 Garage.
Customizable scorecard goals that could change monthly and stack rank technicians.
The manual Excel-based scorecard led to constant typos, inaccurate performance data, and difficulty in adjusting incentives over time.

The Solution

That’s when E&M Analytics stepped in to design a fully automated and customized reporting ecosystem, using the Microsoft Power Platform (Power BI, Power Automate PowerApps, Dataverse, Dataflows and others).

Here’s what E&M delivered:

A secure data pipeline from their CRM into Dataverse, using Power Automate and Dataflows to clean and transform the data.
Seamless integration of data across platforms, including external inspection and customer satisfaction tools.
A dynamic Technician Scorecard, built in Power BI
Adjustable monthly goals.
Auto-updating dashboards based on real-time data.
Performance tracking by state, technician, job count, satisfaction score, and more.
A self-service reporting system: leadership no longer needed to manipulate spreadsheets—everything is live, visual, and ready to act on.

The Outcome

With the new solution:

Scorecards are fully automated—no human intervention required.
The leadership team can view revenue trends, cancellations, and performance by state or technician in seconds.
Managers now use the dashboards to coach technicians based on real data, sent instantly from Power BI.
Reporting accuracy has skyrocketed, helping drive better decision-making, incentive planning and employee satisfaction. The most powerful result? What used to take hours of manual work, error correction, and frustration now happens in real time—with a few clicks.

What our client says about us

As a CEO, I’ve always valued technology—but what I really needed was a centralized reporting system to make faster and smarter decisions. E&M made it effortless. Now, every morning, the insights I need are right in front of me—no extra work required. I’m extremely detail-oriented, and they nailed every single requirement in our business intelligence reporting. The result? Better decisions, a more confident team, and a noticeable impact on how we serve our customers. E&M truly gets it. They listen, they deliver, and they make a difference.

Tristin Wurzbach, CEO, Number1Garage

What’s Next

Number 1 Garage was so impressed with Business Intelligence reporting and scorecard solution that they’ve commissioned E&M to build additional capabilities, including:
- Revenue trend analysis.
- Monthly job metrics.
- Cancellation breakdowns by region.

Number Garage 1 sees E&M as their go-to technology partner for analytics and automation—and continue to expand their reporting needs with confidence.